{"id":420,"date":"2022-04-08T22:11:32","date_gmt":"2022-04-08T20:11:32","guid":{"rendered":"https:\/\/www.gptom.com\/?page_id=420"},"modified":"2026-03-17T17:17:50","modified_gmt":"2026-03-17T16:17:50","slug":"podpora","status":"publish","type":"page","link":"http:\/\/3.72.214.174\/hr\/podpora\/","title":{"rendered":"Podr\u0161ka"},"content":{"rendered":"

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Pot\u0159ebujete s n\u011b\u010d\u00edm pomoct?
Nev\u00e1hejte a obra\u0165te se na n\u00e1s!<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=“4.27.4″ _module_preset=“default“ text_font=“||on||||||“ text_text_color=“#FFFFFF“ custom_margin=“|||5px|false|false“ global_colors_info=“{}“]<\/p>\n

Pod\u00edvejte se do p\u0159\u00edru\u010dky na na\u0161em webu, zkontrolujte \u010dast\u00e9 dotazy nebo kontaktujte na\u0161\u00ed podporu, kter\u00e1 V\u00e1m pom\u016f\u017ee.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.17.0″ _module_preset=“default“ custom_padding=“0px||2px||false|false“ global_colors_info=“{}“][et_pb_row _builder_version=“4.17.4″ _module_preset=“default“ min_height=“55px“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.17.4″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text module_id=“faq“ _builder_version=“4.27.4″ _module_preset=“default“ text_font=“GP commerce Bold|800|||||||“ text_font_size=“24px“ custom_padding=“10px||10px||false|false“ border_width_bottom=“1px“ border_color_bottom=“gcid-b7996809-1fa2-4156-b27e-7004cca8b85c“ global_colors_info=“{%22gcid-b7996809-1fa2-4156-b27e-7004cca8b85c%22:%91%22border_color_bottom%22%93}“]<\/p>\n

Nej\u010dast\u011bj\u0161\u00ed dotazy<\/strong><\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=“1_2,1_2″ _builder_version=“4.17.4″ _module_preset=“default“ global_colors_info=“{}“][et_pb_column type=“1_2″ _builder_version=“4.17.4″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.4″ _module_preset=“default“ text_font=“GP commerce Bold|800|||||||“ text_font_size=“24px“ custom_padding=“10px||10px||false|false“ global_colors_info=“{}“]<\/p>\n

Obecn\u00e9 dotazy<\/strong><\/h2>\n

[\/et_pb_text][et_pb_accordion closed_toggle_background_color=“#FFFFFF“ _builder_version=“4.27.3″ _module_preset=“default“ border_radii=“on|20px|20px|20px|20px“ locked=“off“ global_colors_info=“{}“][et_pb_accordion_item title=“Je zabezpe\u010den\u00ed dostate\u010dn\u00e9? “ open=“on“ _builder_version=“4.27.3″ _module_preset=“default“ global_colors_info=“{}“]<\/p>\n

Spole\u010dn\u011b s kartov\u00fdmi asociacemi jsme vyvinuli to nejzabezpe\u010den\u011bj\u0161\u00ed prost\u0159ed\u00ed pro platbu karet. D\u00edky prom\u011bnliv\u00e9 PIN kl\u00e1vesnici, kter\u00e1 m\u011bn\u00ed pozici \u010d\u00edsel, je PIN zad\u00e1v\u00e1nopoka\u017ed\u00e9 jinak a nen\u00ed tak mo\u017en\u00e9 jej zp\u011btn\u011b zneu\u017e\u00edt.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=“ Pro koho je aplikace vhodn\u00e1?“ _builder_version=“4.27.3″ _module_preset=“default“ body_font=“GP commerce Regular||||||||“ global_colors_info=“{}“ toggle_font=“GP commerce Bold||||||||“ open=“off“]<\/p>\n

Neexistuje obor, kde by nebylo mo\u017en\u00e9 GP tom pou\u017e\u00edvat. V\u017edy\u0165 aktu\u00e1ln\u011b ho pou\u017e\u00edv\u00e1 p\u0159es 220 r\u016fzn\u00fdch profes\u00ed a obor\u016f. Aplikaci ocen\u00ed nap\u0159\u00edklad \u017eivnostn\u00edci nebo mal\u00ed podnikatel\u00e9 s men\u0161\u00edm objemem transakc\u00ed, kte\u0159\u00ed pot\u0159ebuj\u00ed ob\u010das p\u0159ij\u00edmat platebn\u00ed karty nebo jsou \u010dasto na cest\u00e1ch (nap\u0159. na festivalech nebo trz\u00edch). Aplikaci ale spokojen\u011b vyu\u017e\u00edvaj\u00ed velk\u00e9 korporace a nadn\u00e1rodn\u00ed spole\u010dnosti.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=“V \u010dem se \u0159e\u0161en\u00ed li\u0161\u00ed od SumUp?“ _builder_version=“4.17.4″ _module_preset=“default“ global_colors_info=“{}“ open=“off“]<\/p>\n

Konkuren\u010dn\u00ed \u0159e\u0161en\u00ed SumUp vy\u017eaduje dal\u0161\u00ed za\u0159\u00edzen\u00ed, kter\u00e9 mus\u00edte sp\u00e1rovat s mobiln\u00edm za\u0159\u00edzen\u00edm. Mus\u00edte ho nab\u00edjet, zap\u00ednat a tak platba trv\u00e1 nekone\u010dn\u011b dlouho. S n\u00e1mi si st\u00e1hnete aplikaci a m\u00e1te platby ihned k dispozici v jednom za\u0159\u00edzen\u00ed!<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=“Je n\u011bjak omezena maxim\u00e1ln\u00ed v\u00fd\u0161e transakce?“ _builder_version=“4.17.4″ _module_preset=“default“ global_colors_info=“{}“ open=“off“]Nen\u00ed, v p\u0159\u00edpad\u011b pot\u0159eby v\u00e1\u0161 z\u00e1kazn\u00edk zad\u00e1 pin k\u00f3d p\u0159\u00edmo na displej va\u0161eho telefonu. Nebojte se, nikdo ale nem\u016f\u017ee pin k\u00f3d z\u00edskat, o to jsme se postarali.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“4.17.4″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.4″ _module_preset=“default“ text_font=“GP commerce Bold|800|||||||“ text_font_size=“24px“ custom_padding=“10px||10px||false|false“ global_colors_info=“{}“]<\/p>\n

Technick\u00e9 dotazy<\/strong><\/h2>\n

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Ve v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f je zp\u016fsobeno p\u0159ikl\u00e1d\u00e1n\u00edm karty na nespr\u00e1vn\u00e9 m\u00edsto va\u0161eho telefonu. Telefony maj\u00ed NFC \u010dip obvykle na zadn\u00ed stran\u011b telefonu – zkuste tedy iniciovat platbu a pot\u00e9 pomalu posouvejte kartou po zadn\u00ed stran\u011b telefonu. Na obrazovce platby se indikuje na\u010d\u00edt\u00e1n\u00ed karty tak, \u017ee v p\u0159\u00edpad\u011b p\u0159ilo\u017een\u00ed na spr\u00e1vn\u00e9 m\u00edsto se rozsv\u00edt\u00ed v\u0161echny \u010dty\u0159i ikony zelen\u011b. Tak\u00e9 se pod\u00edvejte na n\u00e1\u0161 p\u0159ehled<\/a> nejv\u00edce pou\u017e\u00edvan\u00fdch telefon\u016f a um\u00edst\u011bn\u00ed NFC \u010dipu pro \u010dten\u00ed karty.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=“Kde z\u00edsk\u00e1m aplikaci?“ _builder_version=“4.27.3″ _module_preset=“default“ global_colors_info=“{}“ open=“off“]<\/p>\n

Aplikaci je mo\u017en\u00e9 nainstalovat z Google Play Store<\/a> nebo AppStore<\/a>. Pokud na va\u0161e Android za\u0159\u00edzen\u00ed nem\u00e1 slu\u017eby Google Play store, m\u016f\u017eete si bal\u00ed\u010dek st\u00e1hnout tady<\/a>.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=“Kdy budeme podporovat dal\u0161\u00ed karetn\u00ed produkty – JCB, Diners, UnionPay?“ _builder_version=“4.27.3″ _module_preset=“default“ global_colors_info=“{}“ open=“off“]<\/p>\n

Dal\u0161\u00ed typy karet budeme postupn\u011b p\u0159id\u00e1vat v roce 2025.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=“Podporuje \u0159e\u0161en\u00ed stravenkov\u00e9 karty?“ _builder_version=“4.27.3″ _module_preset=“default“ global_colors_info=“{}“ open=“off“]<\/p>\n

Ano. Podporujeme v\u0161echny stravenkov\u00e9 karty, kter\u00e9 jsou vyd\u00e1ny v r\u00e1mci sch\u00e9mat Visa a Mastercard. Jsou to: Edenred, Up, Na\u0161e stravenka a dal\u0161\u00ed.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=“Na jak\u00fdch za\u0159\u00edzen\u00edch je mo\u017en\u00e9 \u0159e\u0161en\u00ed provozovat?“ _builder_version=“4.27.3″ _module_preset=“default“ global_colors_info=“{}“ open=“off“]<\/p>\n

Ka\u017ed\u00e9 za\u0159\u00edzen\u00ed Android 8.x a vy\u0161\u0161\u00ed, kter\u00e9 m\u00e1 v sob\u011b NFC \u010dip. V p\u0159\u00edpad\u011b Apple to jsou za\u0159\u00edzen\u00ed iPhone XS a nov\u011bj\u0161\u00ed a opera\u010dn\u00ed syst\u00e9mu iOS17 a nov\u011bj\u0161\u00edm.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=“Podporuje aplikace i iPhony a iOS?“ _builder_version=“4.27.3″ _module_preset=“default“ global_colors_info=“{}“ open=“off“]<\/p>\n

Ano aplikace podporuje iPhone telefony od verze iPhone XS a nov\u011bj\u0161\u00ed a iOS ve verzi 17 a nov\u011bj\u0161\u00ed.<\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=“4.20.4″ _module_preset=“default“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.20.4″ _module_preset=“default“ global_colors_info=“{}“][et_pb_button button_url=“@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9kb2NzIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI1MzM4NSJ9fQ==@“ button_text=“Nej\u010dast\u011bj\u0161\u00ed technick\u00e9 probl\u00e9my“ button_alignment=“center“ _builder_version=“4.27.4″ _dynamic_attributes=“button_url“ _module_preset=“default“ custom_button=“on“ button_text_size=“14px“ button_text_color=“#000000″ button_bg_color=“gcid-b7996809-1fa2-4156-b27e-7004cca8b85c“ button_border_width=“0px“ button_border_radius=“21px“ button_letter_spacing=“1px“ button_font=“GP commerce Medium|700|||||||“ button_use_icon=“off“ custom_margin=“||20px||false|false“ custom_padding=“10px|20px|10px|20px|false|false“ animation_style=“fade“ global_colors_info=“{%22gcid-b7996809-1fa2-4156-b27e-7004cca8b85c%22:%91%22button_bg_color%22%93}“ button_bg_color__hover_enabled=“on|hover“ button_bg_color_gradient_stops__hover=“#f99500 0%|#ffb300 100%“ button_bg_use_color_gradient__hover=“on“ button_bg_color__hover=“#ffb300″][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=“4.17.4″ _module_preset=“default“ locked=“off“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.17.4″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text module_id=“faq“ _builder_version=“4.27.4″ _module_preset=“default“ text_font=“GP commerce Bold|800|||||||“ text_font_size=“24px“ custom_padding=“10px||10px||false|false“ text_orientation_tablet=““ text_orientation_phone=“center“ text_orientation_last_edited=“on|phone“ border_width_bottom=“1px“ border_color_bottom=“gcid-b7996809-1fa2-4156-b27e-7004cca8b85c“ global_colors_info=“{%22gcid-b7996809-1fa2-4156-b27e-7004cca8b85c%22:%91%22border_color_bottom%22%93}“]<\/p>\n

Pod\u00edvejte se do p\u0159\u00edru\u010dky<\/strong><\/h1>\n

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V p\u0159\u00edru\u010dce najdete p\u0159ehledn\u00e9 n\u00e1vody, jak aplikac\u00ed z\u00edskat, nainstalovat, nebo obsluhovat. \u0158\u00edd\u00edme se mottem „l\u00e9pe v\u00edce obr\u00e1zk\u016f (a vide\u00ed) a m\u00e9n\u011b textu“, tak se nemus\u00edte b\u00e1t dlouh\u00e9ho studov\u00e1n\u00ed.<\/p>\n

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Podpora p\u0159\u00edmo v aplikaci<\/p>\n

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V\u00edte, \u017ee nemus\u00edte pou\u0161t\u011bt po\u010d\u00edta\u010d nebo prohl\u00ed\u017ee\u010d, abyste si pro\u0161li online p\u0159\u00edru\u010dku, nebo n\u00e1s kontaktovali? V\u0161e najdete p\u0159\u00edmo v aplikaci GP tom.<\/p>\n

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Zalo\u017ete po\u017eadavek<\/strong><\/h1>\n

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Nena\u0161li jste odpov\u011b\u010f v nej\u010dast\u011bj\u0161\u00edch dotazech ani v p\u0159\u00edru\u010dce? Potom nev\u00e1hejte zalo\u017eit po\u017eadavek a my se v\u00e1m co nejd\u0159\u00edve ozveme. Stejn\u011b tak pokud jste zaznamenali jak\u00e9koliv obt\u00ed\u017ee s fungov\u00e1n\u00edm aplikace, ocen\u00edme, pokud n\u00e1m o tom d\u00e1te v\u011bd\u011bt.<\/p>\n

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Pot\u0159ebujete s n\u011b\u010d\u00edm pomoct?Nev\u00e1hejte a obra\u0165te se na n\u00e1s!Pod\u00edvejte se do p\u0159\u00edru\u010dky na na\u0161em webu, zkontrolujte \u010dast\u00e9 dotazy nebo kontaktujte na\u0161\u00ed podporu, kter\u00e1 V\u00e1m pom\u016f\u017ee.Nej\u010dast\u011bj\u0161\u00ed dotazyObecn\u00e9 dotazySpole\u010dn\u011b s kartov\u00fdmi asociacemi jsme vyvinuli to nejzabezpe\u010den\u011bj\u0161\u00ed prost\u0159ed\u00ed pro platbu karet. D\u00edky prom\u011bnliv\u00e9 PIN kl\u00e1vesnici, kter\u00e1 m\u011bn\u00ed pozici \u010d\u00edsel, je PIN zad\u00e1v\u00e1nopoka\u017ed\u00e9 jinak a nen\u00ed tak mo\u017en\u00e9 jej […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-420","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"http:\/\/3.72.214.174\/hr\/wp-json\/wp\/v2\/pages\/420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/3.72.214.174\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/3.72.214.174\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/3.72.214.174\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/3.72.214.174\/hr\/wp-json\/wp\/v2\/comments?post=420"}],"version-history":[{"count":4,"href":"http:\/\/3.72.214.174\/hr\/wp-json\/wp\/v2\/pages\/420\/revisions"}],"predecessor-version":[{"id":257562,"href":"http:\/\/3.72.214.174\/hr\/wp-json\/wp\/v2\/pages\/420\/revisions\/257562"}],"wp:attachment":[{"href":"http:\/\/3.72.214.174\/hr\/wp-json\/wp\/v2\/media?parent=420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}